Certificate in Retail Management (CRM)
The 3-Months retail management course gives you more than just a flavor of the whole retail industry and skills in all upcoming retail sectors. It si a shorter version of the 12 Months Diploma in Retail Management (DRM) descriibed earlier.
Course Duration
The course is offered in 3 months (27 credits + 2 week industry training)
Course Fees
The academy believes in encouraging poor and needy students and applications from rural suburban areas to improve their job prospects through our programs and get employment in the strong and emerging retail industry and its specialization areas. To this end, the academy charges only a modest tuition fees with access to subsidized laptop and course material on admission. It also offers scholarships and incentives for needy and meritorious students through its MBA Aptitude Test (MBAT). Click MBAT link to take the test and then contact the institute for scholarship and incentives in the tuition fees.
Course Eligibility
1. Minimum 12th Level Pass from a recognized Board of Education in India or abroad
2. Industry Experience preferred
Limited Number of Seats: 20
Course Structure
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Paper Code
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Programme Courses
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Credits
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CRM-101
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The Retail Environment
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2
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CRM-102
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Customer Buying Behavior
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2
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CRM-103
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Job Description Of A Salesperson
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2
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CRM-104
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Merchandising Basics
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3
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CRM-105
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Different Retailing Formats
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2
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CRM-106
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Retail Loss Prevention And Shrinkage
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2
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CRM- 107
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Retail Selling Skills
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2
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CRM- 108
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Effective Communication
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2
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CRM-109
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Customer Service Concepts
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3
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CRM-110
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Personal Development
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3
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CRM-111
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Introduction to Retail Operations
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2
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CRM-112
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Retail Marketing
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3
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CRM-113
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Supply Chain Management
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3
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CRM-114
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Customer Relation Management
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2
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CRM-115
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IT in retail
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2
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Total Credits
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35
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